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  • Gordon Niemann
    Subscriber

    can you please cancel my membership and refund the 79USD

    I was not aware that it was re occuring


    Tony
    Moderator

    Hi Gordon,

    We just issued a refund for you. If you have any questions/comment, please let me know

    Thank you

    Hello,

    When I purchase the membership I do plan to cancel the subscription. I just want 6 months then after that cancel my subscription. How do I cancel my subscription? Of course I can get back again by purchasing the subscription right? Or if I decided to continue it for the whole year I can simply not cancel the subscription. So my question is do I have a button where I can cancel my subscription at my member’s account page or control panel or I’m totally dependent from you guys and the people of JoomLead can cancel it upon request?


    Tony
    Moderator

    Hi Rosauro,

    You can cancel an automatic payment (06 months membership or 01 year Developer Package ) ANYTIME you want.

    If you are using Paypal, please take a look https://www.paypal.com/us/selfhelp/article/How-do-I-cancel-an-automatic-payment-I-have-with-a-merchant-FAQ2058

    For 2Checkout https://www.hostinger.com/tutorials/payments/how-to-cancel-payment-subscription-on-2checkout

    Thank you

Viewing 4 posts - 1 through 4 (of 4 total)

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