JOOMLA DEVELOPER PACKAGES
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Developer Packages – FAQ
How and when can I download the product after purchase?
After the payment process you can instantly download the product from the Customer Area section. In addition, we will send you an email receipt with all order and download information, so you can check back any time in the future.
I have paid for my order but not yet accessed to download
Normally, your order will be created automatically upon receipt of a successful payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually. Please Contact Us with a proof of payment (Payment Receipt or Order number) in Inquiries and Payment section
Can I modify the source code of product?
Yes, you are authorized to make any modifications to achieve your desired intention. All code are open for modification if you need.
What can I expect in updates?
You will get any improvements, new features and bug fixes we make in the templates/particles as free updates.
How do I get updates?
You will get a notification via email or our social network whenever an update is available. You can download the newest update or new releases via customer area, anytime.
What payment methods are supported?
We accept Paypal and 2Checkout payment gateway. Credit card payment transaction will be taken care of by our trusted partners 2Checkout. They are truly professional with a very secure and reliable system.
What kind of support do you offer?
How many sites can I use Templates/Particles on?
You can use our Templates or Particles on Unlimited websites.
Do you offer refunds?
We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
Will Templates/Particles stop working after my license expires?
Absolutely Not! You can continue to use the products as long as you wish to.
For Yearly Access: If you don’t renew the license (per year), You will not be able to download/updates and receive technical support from us after the license expires.
Can I upgrade my Yearly Access license to lifetime?