Frequently Asked Questions
What is “Pro” and why I need to pay for it?
JoomLead Templates are all available on both FREE and PRO versions
Free for download, limited features and support. You can use it for Unlimited Website License, personal or commercial project.
What you are actually purchasing is a Pro Version. The Pro Version offers significantly more features than the free-for-use version (see Pro Version for details). Each Pro version has its duration and specifics. See our pricing table for details of each plan. Once your order expired, Our template will continue to work indefinitely. However, you will not be able to access our Members Area anymore(Pro standard Edition only) to get updates and support.
Why I need to pay for Pro version(s)?
You don’t need to pay for the PRO version, please feel free to use FREE edition, with Free edition, its already included standard features that you can build a complete website with all popular features in the web industry today (drag and drop layout, Mega menu, Responsive mobile/tablet layouts, etc…)
You only need to pay for Pro version IF you want to access ALL PRO Features(unlimited template features, quickstart packages, support) of JoomLead templates, get support from developer to answer your questions, solve your problems, that means fixing bugs, adding new features, maintaining compatibility with new versions of Joomla etc.
How and when can I download the product after purchase?
After the payment process you can instantly download the product from the Customer Area section.
In addition, we will send you an email receipt with all order and download information, so you can check back any time in the future.
What files included downloading template package?
Joomla Template pro version, Quickstart package, backed by 06 months(Pro Standard) and LifeTime(Pro Unlimited) of speedy support, template updates.
Is this a monthly price or a one-time payment?
The price is one-time payment, not monthly fee, no hidden or recurring charges of any kind, and there’s no limit on how long you can use the template.
Can I still use JoomLead Template after my license expires?
You can definitely continue using your template, however without an active template license, you won’t have access to template support or updates.
Are you going to help me with this thing when I inevitably break it?
Most definitely! We’re happy to help answer any questions you might have about JoomLead Templates during setup or general use and we monitor our support ticket system closely to provide quick answers.
Can I remove the copyright information from the footer?
Yes, you are authorized to make any modifications to achieve your desired intention. All code are open for modification if you need.
What Payment Methods Are Supported?
We accept Paypal payments.
What kind of support do you offer?
All technical support only for our clients we provide via Ticket System
Do you offer refunds?
Yes, we do offer 07 days money back guaranteed. If for any reason, you are not satisfied with your purchased products, we will refund full amount.