particles look different or dont work

[oscar mosquera]

Hello, i installed this particles in wordpress but they dont work as expected, they look awful, look:

[url removed]

Im trying to develop this demo page for a client, but it looks so bad, nothing like the DEMOS in your website.

Thank you.

• This topic was modified 5 years, 8 months ago by Tony. Reason: remove the url by request

[Tony]

Hi Oscar,
We just released particles package version 2 recently with Uikit3 framework and re-build all particles structure(new features, improvement and bug fixes). At the moment, I recommend you use the particles package which included for the theme/template.

If you build a new site, you can use our new particles version2 package.
Did you implement any new particle recently https://joomlead.com/gantry-5-particles/ that came with the uikit3 js/css file?

NOTE: We will include both particle package (version 1 and 2) in the next few days.

Back to the issue: I guess its a conflict between uikit version 2 and 3. Could you please submit a private ticket to our ticket system https://joomlead.com/ticket-support/ so We can help you check it?
Thank you

[oscar mosquera]

Thank you,
you mean I have to buy again, or were can I download new version.

[Tony]

You dont need to buy again, simply go to customer are and re-download the particles.zip package again.

We just updated the particles.zip package and included both version (Old version 1.0.0 and New 2.0)

[oscar mosquera]

Great! Thanks.

BTW can you please delete the URL I posted on my fisrt post, I didnt know this was public….

[Tony]

I just removed the url for you.